Nine-in-ten Americans say the internet has been essential or important to them, many made video calls and 40% used technology in new ways. But while tech was a lifeline for some, others faced struggles.
Majorities of teens credit social media with strengthening their friendships and providing support while also noting the emotionally charged side of these platforms.
Majorities of U.S. adults believe their personal data is less secure now, that data collection poses more risks than benefits, and that it is not possible to go through daily life without being tracked.
Many Americans think declining trust in the government and in each other makes it harder to solve key problems. They have a wealth of ideas about what’s gone wrong and how to fix it.