Nine-in-ten Americans say the internet has been essential or important to them, many made video calls and 40% used technology in new ways. But while tech was a lifeline for some, others faced struggles.
Majorities of teens credit social media with strengthening their friendships and providing support while also noting the emotionally charged side of these platforms.
Majorities of U.S. adults believe their personal data is less secure now, that data collection poses more risks than benefits, and that it is not possible to go through daily life without being tracked.
Americans say the public’s trust has been declining in both the federal government and in their fellow citizens. But most say this can be turned around.