Negative views of technology companies’ impact on the country have nearly doubled since 2015, from 17% to 33%.
Americans say the public’s trust has been declining in both the federal government and in their fellow citizens. But most say this can be turned around.
Many Americans think declining trust in the government and in each other makes it harder to solve key problems. They have a wealth of ideas about what’s gone wrong and how to fix it.
Experts are split on whether the coming years will see less misinformation online. Those who foresee improvement hope for technological and societal solutions. Others say bad actors using technology can exploit human vulnerabilities.
People deal in varying ways with tensions about what information to trust and how much they want to learn. Some are interested and engaged with information; others are wary and stressed.
Many experts say lack of trust won't hinder increased public reliance on the internet. Some expect trust to grow as tech and regulatory changes arise; others think it will worsen or maybe change entirely.
Many experts fear uncivil and manipulative behaviors on the internet will persist – and may get worse.
Pew Research Center President Michael Dimock examines the changes – some profound, some subtle – that the U.S. experienced during Barack Obama’s presidency.
Americans used President Obama's "We the People" online petitioning system to address health care, veterans’ issues and illnesses among other issues. But the impact of petitions was modest and varied.
Many Americans want control over their personal information and freedom from observation during the activities of their daily lives, but they are not confident that the government agencies or businesses that collect data about them can keep that information private and secure.