Many experts fear uncivil and manipulative behaviors on the internet will persist – and may get worse.
A majority of internet users can answer fewer than half the questions correctly on a difficult knowledge quiz about cybersecurity issues and concepts.
Algorithms can save lives, make things easier and conquer chaos. But experts worry about governmental and corporate control of the data, and how algorithms can produce biased results and worsen digital divides.
Many Americans do not trust modern institutions to protect their personal data – even as they frequently neglect cybersecurity best practices in their own personal lives.
Americans used President Obama's "We the People" online petitioning system to address health care, veterans’ issues and illnesses among other issues. But the impact of petitions was modest and varied.
New technologies are impacting a wide range of Americans’ commercial behaviors, from the way they evaluate products and services to the way they pay for the things they buy.
Most Americans like their choices in today's information-saturated world. But 20% feel overloaded, and there are stresses for those with fewer pathways to the internet or who feel they are expected to do too much information gathering.
24% of Americans report earning money from the digital ‘platform economy’ in the past year. The extra income they make is a luxury for some, but a necessity for others.
The share of Americans who use Facebook is on the rise: 79% of online adults use the platform, more than double the share that uses Twitter, Pinterest, Instagram or LinkedIn.
Some Americans enjoy the opportunities for political debate and engagement that social media facilitates, but many more express resignation, frustration over the tone and content of social platforms.