Americans agree that certain behaviors – like direct personal threats – constitute online harassment. But they are more divided on others, such as sending unkind messages or publicly sharing a private conversation.
More than half of comments submitted to the FCC on net neutrality used temporary or duplicate email addresses, and seven popular comments accounted for 38% of all submissions.
Experts are split on whether the coming years will see less misinformation online. Those who foresee improvement hope for technological and societal solutions. Others say bad actors using technology can exploit human vulnerabilities.
Although Americans expect certain positive outcomes from developments in automation, they are worried and concerned about the implications of these technologies for society as a whole.
People deal in varying ways with tensions about what information to trust and how much they want to learn. Some are interested and engaged with information; others are wary and stressed.
Many experts say lack of trust won't hinder increased public reliance on the internet. Some expect trust to grow as tech and regulatory changes arise; others think it will worsen or maybe change entirely.
Roughly four-in-ten Americans have personally experienced online harassment, and 62% consider it a major problem.
Despite broad concerns about cyberattacks, outages and privacy violations, most experts believe the Internet of Things will continue to expand successfully the next few years.
Nearly two-thirds of those age 65 and older go online and a record share now own smartphones – although many seniors remain relatively divorced from digital life.
As robots, automation and artificial intelligence perform more tasks and there is massive disruption of jobs, experts say a wider array of education and skills-building programs will be created to meet new demands.