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    March 31, 2015
    U.S. Smartphone Use in 2015
    How Smartphones Help in Emergencies

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    How Smartphones Help in Emergencies

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    U.S. Smartphone Use in 2015

    Post Infographics

    7% of Americans Rely Heavily on a Smartphone for Online Access
    Smartphone Ownership is Often Most Tenuous for Those Who Rely on Their Devices the Most
    More than Half of Smartphone Owners Have Used Their Phone to get Health Information, do Online Banking
    Despite Clear Benefits, 54% of Smartphone Owners Say Their Phone is “Not Always Needed”—but 46% Say it is Something They “Couldn’t Live Without”
    Some Features are Popular With a Broad Spectrum of Smartphone Owners; Social Networking, Watching Video, and Music/Podcasts are Especially Popular Among Young Users
    Younger Users More Likely to Use Their Phone for Preventing Boredom, Avoiding Others, Getting Somewhere
    Smartphone Ownership Highest Among Young Adults, Those With High Income/Education Levels
    How Much Smartphone Owners Pay for Service
    Lower-income and Minority Smartphone Owners are Especially Likely to Have Canceled or Cut Off Service
    Many Smartphone Owners Experience Higher Than Expected Bills, Reaching of Data Caps
    Young Adults, Non-Whites, Lower Income Americans are Especially Dependent on Smartphones for Online Access
    Smartphone Ownership is Often Most Tenuous for Those Who Rely on Their Devices the Most
    More Than Half of Smartphone Owners Have Used Their Phone to Get Health Information or Do Online Banking
    Lower-income Smartphone Owners Much More Likely to Use Their Phone for Job Seeking
    Young Adults Rely Heavily on Their Smartphones for Job Seeking, Educational Content, and Health Information
    Young Adults are Especially Likely to Use Their Phone for Navigation – Either by Car, Public Transit, or Taxi
    How Smartphones Help in Emergencies
    What People Have Trouble Doing Without Their Smartphones
    Despite Clear Benefits, 54% of Smartphone Owners Say Their Phone is “Not Always Needed”—but 46% Say it is Something They “Couldn’t Live Without”
    Pricier Smartphone Plans More Likely to be Seen as a Financial Burden
    Text Messaging, Voice/Video Calls, Internet, Email Rank Among Most Popular Smartphone Features
    Text Messaging, Internet, Email, and Voice/Video Calls are Widely-Used by Smartphone Owners of Many Ages
    Use of Smartphones for Social Media, Video Watching, and Music/Podcasts is Especially Common Among Young Users
    Smartphones Used Frequently at Home and in Transit, Less Often While Exercising
    Coordinating With Others, Avoiding Boredom, and Reminders are Among the Most Common Problems Smartphones Help Address
    Younger Smartphone Owners More Likely to Use Their Phone for Preventing Boredom, Avoiding Others, Getting Somewhere
    Smartphone-Related Emotions — but Many Feel “Distracted” and “Frustrated” as Well
    For Younger Adults, Smartphones Inspire a Range of Emotions — from Happy and Grateful, to Distracted and Frustrated
    December Week 1 Sample Disposition
    December Week 3 Sample Disposition
    unweighted sample sizes
    Survey Administration Contacts
    the unweighted sample sizes and the error attributable to sampling
    Young Adults are Especially Likely to Use Their Phone for Navigation — Either by Car, Public Transit, or Taxi
    64% of American adults now own a smartphone, up from 35% in 2011.

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