---
title: "The New Library User and how to Serve Her (and Him)"
description: "A look at the new needs and experiences of information seekers and media makers"
date: "2009-10-22"
authors:
  - name: "Lee Rainie"
    job_title: "Former Director, Internet and Technology Research"
    link: "https://www.pewresearch.org/staff/lee-rainie/"
url: "https://www.pewresearch.org/internet/2009/10/22/the-new-library-user-and-how-to-serve-her-and-him/"
categories:
  - "Libraries"
  - "Mobile"
  - "Online Search"
  - "Platforms & Services"
tags:
  - "Libraries"
---

# The New Library User and how to Serve Her (and Him)

This presentation covers the latest research findings of the Pew Internet Project and looks at recent trends in internet use, cell phone use and how information seekers use them. Lee argues that those seekers come in different shapes and sizes and that libraries should be aware of the variety of users they have. He will discuss how these changes affect all types of institutions: public, academic, school, and special libraries.