---
title: "Navigating the New Health Care Delivery System"
description: "Technology is changing how patients navigate their health care experience. New survey data shows how e-patients are using social media to connect to each other and to information."
date: "2009-04-23"
authors:
  - name: "Susannah Fox"
    job_title: "Former Researcher"
    link: "https://www.pewresearch.org/staff/susannah-fox/"
url: "https://www.pewresearch.org/internet/2009/04/23/navigating-the-new-health-care-delivery-system/"
categories:
  - "Health Care"
  - "Health Policy"
  - "Healthcare Online"
  - "Medicine & Health"
  - "Mobile"
tags:
  - "Social Networking"
  - "Web 2.0"
---

# Navigating the New Health Care Delivery System

Technology is changing how patients navigate their health care experience. New survey data shows how e-patients are using social media to connect to each other and to information.

Read a sneak preview of this presentation: [Participatory Democracy, Participatory Medicine ](https://www.pewresearch.org/internet/Commentary/2009/April/1--Participatory-Democracy-Participatory-Medicine.aspx)

Join the discussions being hosted on the [IxCenterBlog](http://ixcenterblog.org/archives/684), [The Health Care Blog](http://www.thehealthcareblog.com/the_health_care_blog/2009/04/participatory-democracy-participatory-medicine.html), and [e-patients.net](http://e-patients.net/).

Register in advance for the event at the [Health 2.0 conference ](http://health2con.com/)site or come back to this page to read the full text of the speech on April 23.

http://www.slideshare.net/PewInternet/navigating-the-new-health-care-delivery-system