The Tone of Life on Social Networking Sites
An overwhelming majority (85%) of the adults who use social media report that people are usually kind on the sites. At the same time, 49% have witnessed mean and offensive behavior and they usually respond by ignoring it.
Why Most Facebook Users Get More Than They Give
Most Facebook users receive more from their Facebook friends than they give, whether the measurement is the number of friend requests received, the use of the “like” button, the number of messages sent or tagging people in photos. The phenomenon is driven by a segment of “power users.”